About
People first has always been my approach. I moved to Kansas City to work at the Kauffman Center for the Performing Arts, where I learned how to keep calm under pressure and make even the biggest nights run seamlessly. That’s where I found my love for building connections and creating systems that help people thrive behind the scenes.
Fast forward to a post-pandemic world, I shifted into SaaS for additional stability and better work-life balance, using those same skills to help teams create simple, attainable solutions for every day people to make their workweek easier and more efficient.
Over the past decade in Kansas City, I’ve co-founded three local nonprofits focused on inclusion and community impact. I’ve carried that same mindset into everything I do. KC is home. Keeping it local will always be at the heart of my work. Good coffee, great conversations, and helping others grow is my kind of success.
Career Highlights:
• Resolution of Recognition | City of Kansas City (2024)
• Global Inside Sales Rep of the Year | Momentus Technologies (2024)
• 30 Under 30 Honoree | International Association of Venue Managers (IAVM), 2023
• Global Sales Development Rep of the Year | Momentus Technologies, 2023
• Co-authored IAVM’s global reopening guidelines for performing arts centers,
adopted internationally | IAVM, 2021
Business
DoneDone
6550 Sprint Parkway, Overland Park, KS
Software
https://www.donedone.com/You can’t manage customer work in spreadsheets forever.
You can’t scale your business by forwarding emails to yourself.
And you definitely can’t grow if your team is drowning in messy tools and missed follow-ups.
But you can use DoneDone to streamline your client communication and project work, all in one simple, shared space.
At DoneDone, we help small teams, service businesses, and agencies stop juggling tools and start working smarter.
One place for support emails, team tasks, and client projects...without the chaos.
One of our customers put it best:
“We were drowning in back-and-forth emails, toggling between Trello, Gmail, and Slack. Now our whole team sees what’s going on at a glance, and our clients love it too.”
Here’s what we often see:
→ Inbox is flooded, but nothing gets tracked.
→ Projects fall behind because no one knows who’s doing what.
→ Clients ask for updates, and you're digging through old email threads.
Sound familiar?
DoneDone gives you one clean workspace where:
✅ Emails become tickets or tasks.
✅ Projects move forward with clear ownership.
✅ Clients stay in the loop without needing another login.
✅ Everyone (even guests!) can collaborate without extra fees.
We’ve helped thousands of small teams simplify their work. If you're tired of scattered tools and dropped balls, let’s talk.
I’ll help you organize your chaos so you can spend less time managing work—and more time actually doing it.
We offer:
🌟 DoneDone – a unified workspace with shared inboxes + project management + unlimited free guest users.
Relationships Matter. Connect with Shannon.
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